Troubleshoot and resolve Tier 2/Tier 3 issues across .NET applications, integrations, APIs, and Azure services.
Perform root cause analysis on backend services, Azure Functions, Logic Apps, web apps, and SQL databases.
Monitor application health and performance using Azure Application Insights, Log Analytics, dashboards, and workbooks.
Execute functional, regression, and integration testing, and support UAT cycles for application updates.
Validate Azure deployments, configurations, and environment health in partnership with DevOps/Infrastructure teams.
Deliver small enhancements, bug fixes, refactoring, and API debugging within the .NET codebase.
Support release management activities, including pre
and post-release validation and documentation.
Identify opportunities for automation, monitoring improvements, and operational efficiency using Azure services.

Mid-level experience (approximately 3–5 years) with .NET and C# in production environments
Hands-on experience supporting applications on Microsoft Azure, including App Services, Azure Functions, and Logic Apps
Strong troubleshooting and root-cause analysis skills across APIs, backend services, and SQL databases
Experience with Azure SQL / SQL Server and writing or analyzing T-SQL queries
Familiarity with application monitoring and diagnostics using Application Insights, Log Analytics, and Azure Workbooks
Experience executing functional, regression, and integration testing, including support of UAT cycles
Ability to debug .NET applications using the IDE, logs, traces, and tools such as Postman or Fiddler
Strong documentation and communication skills.
Experience with end-to-end test automation using Playwright or Cypress (preferred)
Familiarity with Azure API Management (preferred)
Exposure to CI/CD pipelines using Azure DevOps or GitHub Actions (preferred)
Experience performing small enhancements, bug fixes, or refactoring within an existing .NET codebase (preferred)
Ability to write or maintain operational scripts using PowerShell, C#, or similar automation utilities (preferred)
Interest in automation, monitoring improvements, and operational efficiency initiatives within Azure environments (preferred)

Software Operations Engineer – Quality Assurance, .NET/Azure

Key skills