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Deputy Manager
Chennai, Tamil Nadu, India
Full Time
5 days ago
No Sponsorship
Key skills
AnalyticsCommunicationNegotiation
About this role
Role Overview
- Ensure quick and precise solution to customer problems
- Provide remote technical assistance to dealers
- Conduct failure root cause analysis for product improvements
- Enhance technical capabilities of dealer personnel
- Perform dealership audit on technical aspects
- Ensure smooth new product launches from technical support
Requirements
- 3-7 years experience
- Bachelor's degree in Engineering or Technology
- Strong Technical knowledge on Automobiles
- Quick Response and troubleshooting
- Good electrical & electronics knowledge
- Data analytics, Root cause analysis, Prioritization
- Good communication skills (written and spoken)
- Conflict Management, Assertiveness, Team Management, People Management skills, Negotiation skills
Benefits
- Technical hotline
- Remote technical assistance