Key skills
CRMProject ManagementCommunicationPresentation Skills
About this role
Role Overview
- Support client engagements with training, usage assessments, and product demos
- Build and maintain strong and effective client relationships
- Conduct quarterly customer reviews to ensure service and product quality
- Serve as an advocate for customers by collecting feedback and presenting account health
Requirements
- Experience working with or in the UK public sector
- Bachelor's degree or equivalent relevant experience
- 2-4 years of client-facing or product experience
- Outstanding communication and presentation skills
- Detail-oriented mindset with excellent project management skills
- Tech-savvy approach; ability to learn new software and CRM tools
- Ability to work independently and collaboratively; willingness to travel domestically and internationally
Benefits
- Flexible work arrangements
- Generous PTO and sick leave
- Professional development opportunities
- Competitive benefits package