Maintain and grow SME customer relationships through regular proactive phone and email contact.
Build and manage relationships with existing brokers and partners that introduce new customers to Fleet Partners through regular contact strategy
Share customer, competitor, and product insights with Sales and Marketing to help improve our offerings.
Keep customer data and communications up to date in Salesforce and other operating systems.

2 years + experience in consultive or solutions-based B2B account management or inside sales, preferably in fleet management, automotive, leasing, finance or brokerage
Demonstrated ability to identify new business opportunities and sell on value not price.
Background of exceeding sales targets and retaining and growing portfolio’s with superior customer service
Demonstrated ability to influence and build relationships with a broad range of internal and external stakeholders
Experience managing a sales pipeline using CRM Salesforce or equivalent

27 days of annual leave per year.
Hybrid work flexibility with a stunning and convenient office location steps from Melbourne Central station
A ‘Dress for your Day’ policy
16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
Ongoing training to help you develop and grow with real career development opportunities
Rewards programme, including a range of discounts from a variety of retailers.
An extensive range of other employee benefits.

Account Manager – SME

Key skills