Key skills
CRMAccount Management
About this role
Role Overview
- Collaborate & Innovate, supporting a range of stakeholders with varied operational tasks and deadlines
- Contribute fresh, creative ideas to optimise processes, streamline workflows and enhance service delivery
- Complete tasks such as diary management, scheduling and handling email correspondence with precision and professionalism
- Prepare, format and edit documents to meet the highest standards
- Perform accurate data entry and reporting, ensuring all insights are actionable and timely
- Identify inefficiencies, proactively recommended improvements, and assist in process changes
- Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations
- Collaborate across teams to ensure consistent quality and excellence in all deliverables
Requirements
- Proficiency in MS Office (especially Outlook, Word, Excel)
- Proven ability to meet tight deadlines and juggle competing priorities
- Experience in project delivery and administrative tasks
- Familiarity with CRM platforms and booking systems
- Background in office management, account management or, similar
- Experience in diary management, document formatting and data handling entry
Benefits
- Competitive salaries
- Yearly bonuses: based on company, department and individual performance
- Flexitime initiative: work when you're most productive (core hours 10am
- 4.30pm)
- 33 day annual leave
- Department incentives
- Employee Assistance Programme