Key skills
Communication
About this role
Role Overview
- Manage inbound and outbound calls, including handling client enquiries.
- Book initial consultations and client appointments.
- Manage and maintain the Principal’s diary and schedule.
- Input client details into the LEAP system and open client files.
- Draft cost agreements and assist with legal documentation.
- Diarise follow-ups and ensure timely client communication.
- Provide general administrative support to the Principal.
- Perform website updates and basic content management tasks.
- Conduct ASIC searches as required.
Requirements
- Previous experience as a Personal Assistant, Legal Secretary, or Virtual Assistant (ideally within legal or professional services).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
- Experience managing calendars, appointments, and client communications.
- Familiarity with website content management systems.
- Strong written and verbal English communication skills.
- High level of organisation, discretion, and attention to detail.
- Ability to work independently and manage multiple tasks efficiently.
- Experience with LEAP or other legal practice management systems (advantageous).
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian business hours)
- Part-time job
- HMO
- Annual leave
- 13th-month pay
- With Government-Mandated Benefits