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Account Manager at IMP Software | JobVerse
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Account Manager
IMP Software
Remote
Website
LinkedIn
Account Manager
United Kingdom
Full Time
2 hours ago
$45,000 - $55,000 GBP
No H1B
Apply Now
Key skills
CRM
Communication
Customer Success
Account Management
Sales
About this role
Role Overview
As an Account Manager for IMP, you will give best in class support to ensure our customer’s needs and priorities are being are met.
You will introduce new products to them that can optimise and help them with their plans for growth.
Manage internal relationships, stay abreast of regular system changes, and build strong links with our customers.
The Account Management team are responsible for developing and maintaining long-term relationships with IMP Customers.
They work closely with Trusts to understand their needs and goals, showcase solutions to support them and win business.
Be the primary point of contact for assigned clients.
Develop and maintain strong relationships with clients.
Understand client needs and goals.
Develop and implement solutions to help clients achieve their goals.
Identify and close upsell opportunities.
Ensure that clients are satisfied with the company's products and services.
Forecast and track sales metrics.
Work closely with our dedicated customer success team to ensure customer delight.
Provide feedback to the sales and product development teams.
Requirements
Experience in the Education sector, ideally working with MATs.
Excellent communication and interpersonal skills
Ability to build and maintain relationships with clients at all levels.
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
Experience with CRM systems and sales tools
2-4 years BDM/Account management experience
Experience with the commercial side of account management
Experience working in a fast paced role and not phased by this
Benefits
27 days of holiday per year plus bank holidays
Enhanced Maternity and Paternity Pay
AXA Health insurance including dental and mental health
Broadband allowance
Home office stipend
Life assurance (4 x basic salary)
Encouraged and funded CPD
Apply Now
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