Clinical Applications Manager

Role Overview

• Serves as the first line of contact and is considered the superuser/subject matter expert for all clinical applications and systems.
• Manages and resolves complex application problems in coordination with SMS.
• Assists in development and implementation of application systems, including training, support activities, and monitoring functionality usage.
• Conducts clinical system end-user process audits and reports those findings and recommendations to leadership.
• Maintains comprehensive knowledge of all health systems applications related to functionality and limitations as applicable to workflow and operational needs.
• Serves as a resource to Clinicians, Managers, and associates on the features, strengths, and weaknesses of the various applications and systems.
• Implements training and re-training on applicable modules to ensure proper usage by physicians and staff and evaluate the effectiveness of the process.
• Develop policies, procedures, and best practices for our clinical application systems.
• Participate in local, regional, or national user groups or organizations to enhance networking and contacts and obtain best practices for implementation as applicable to the job position.
• Responsible for implementing clinical application systems and training staff at newly acquired practices.
• Serve as a liaison between SMS and field staff to ensure that systems functionality, and process/workflows are properly implemented and maintained.
• Coordination of implementation, identify process improvements, and conduct reporting and auditing.

Requirements

• Bachelor’s degree in health care, IT or business-related field required.
• Minimum of five to seven (5-7) years of experience with PM/EHR in practice management setting.
• Experience with information systems, clinical software, and other computer applications – OncoEMR is a plus.
• Prior experience with ModMed as Super user is required and Allscripts experience is preferred.
• Project management experience preferred.
• Superior leadership, problem-solving, teamwork, and decision-making skills.
• Excellent written, verbal, and interpersonal communication skills.
• Strong computer skills in Microsoft Office products.
• Proficient computer software and database skills.
• Strong math and analytical skills.
• Proficient knowledge of Medical Terminology.
• Ability to multi-task and work in a fast-paced, high-volume environment.

Benefits

• Health insurance
• Retirement plans
• Paid time off