Proactively identify opportunities to increase adoption of the PhorestPay solution across our salon and medi-spa customer base, guiding businesses from initial interest through to successful setup and ongoing usage.
Act as a trusted advisor to salon and clinic owners, understanding their business needs and positioning PhorestPay as a payments solution that drives operational efficiency and revenue growth.
Build strong relationships with customers to uncover blockers, feedback, and opportunities, ensuring insights are captured and shared to inform future payments development.
Collaborate closely with internal stakeholders across CSM, Pricing, Marketing, Finance, and Payments Operations to maximise adoption opportunities and ensure a seamless customer experience.
Partner with the Customer Success (CSM) team to identify growth opportunities within existing accounts and drive increased value through Phorest’s payments ecosystem.
Develop strong knowledge of Phorest’s payments partners and apply a customer-first mindset to all commercial conversations.
Own forecasting and pipeline management, consistently working towards and achieving ARR growth targets through increased PhorestPay adoption.

2+ years’ experience in Sales or Account Management within fintech, payments, SaaS, or a technology-led commercial environment, with exposure to solution or consultative selling.
Strong commercial and numerical acumen, with the ability to understand revenue models, pricing structures, and the financial impact of payments products.
Experience owning pipeline, forecasting revenue, and achieving ARR targets within a structured sales environment.
Comfortable positioning payments or financial solutions and identifying opportunities to grow revenue within an existing customer base.
A credible relationship builder who can influence salon or clinic owners through insight, trust, and value-led conversations.
Highly organised and proactive, comfortable collaborating cross-functionally in a fast-moving environment.
Proficient in G Suite tools (Docs, Sheets, Slides) and CRM systems to manage pipeline, reporting, and customer insights.
Motivated by targets, growth, and commercial impact, with an interest in the hair, beauty, and medi-spa industry and helping businesses succeed.
Relevant industry experience would be a plus.

Your wellbeing is important to us
we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
We care for your family and provide Enhanced Maternity and Paternity Benefits.
We grow our own timber! We provide a great learning environment and extensive development opportunities.
We run development programs and provide access to many online resources including LinkedIn learning.
Moving house? Phorest employees get 3 moving days.

Account Executive – PhorestPay

Key skills