Oversee all Commercial Compliance implementation team members
Own and continuously refine the Commercial Compliance implementation methodology.
Establish standardized governance frameworks including steering committee structures, RAID management processes, milestone gating, and scope controls.
Lead, mentor, and develop Implementation Leads, Project Managers, and functional configuration specialists.
Establish and monitor delivery KPIs, including on-time project completion, budget adherence, and resource utilization.
Serve as executive escalation point for high-risk or complex enterprise implementations.
Partner with Product Management to align implementation readiness with product roadmap and regulatory updates.

10+ years of experience in SaaS implementation, product delivery, or professional services leadership.
5+ years of people leadership experience managing managers and cross-functional teams.
Proven success leading enterprise implementations in regulated industries.
Strong knowledge of life sciences commercial compliance (e.g., CMS Open Payments, EFPIA, FMV governance, HCP engagement frameworks) preferred.
Experience overseeing system integrations and data migrations in cloud-based environments.
Bachelor’s degree required; PMP or equivalent certification preferred.

Merit-based compensation – Competitive base salary plus bonus
Work from anywhere – Roles are open to candidates located anywhere in the US (United States)
Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave
401k+ Match
Comprehensive health, dental, and vision insurance
Paid Parental Leave
Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development

Director, Product Delivery – Implementations

Key skills