Own the B2B renewal sales cycle end-to-end — from discovery and needs analysis to value proposition delivery and negotiations with senior stakeholders
Drive account growth by identifying expansion opportunities through proactive outreach, strategic relationship building, and service level optimization
Write and deliver compelling pitch presentations, demonstrating deep market understanding and clearly positioning our services against competitors
Coordinate and execute learning program operations to enhance client engagement, satisfaction, and long-term retention
Monitor KPIs, identify trends, and take action to ensure timely and successful renewals
Collaborate with global teams across sales, customer success and operations to deliver seamless customer experiences
Set objectives, forecast renewals and growth opportunities, and maintain accurate reporting of pipeline and sales activities

Strong communication and relational skills
Excellent organizational and project management skills
Passion for selling high quality solutions that deliver real business impact for clients
Analytical skills and ability to uncover stories behind the data
Fluency in English and at least one other European language (e.g. German, French, Spanish, Italian)
Professional working proficiency in any additional languages (Finnish, Swedish, Dutch) is a plus
Experience working in sales, customer success or education and/or with business stakeholders is a plus

Working in a multicultural global team with vibrant and energetic team of colleagues by your side
Comprehensive and supportive onboarding and further personal and professional development and career progression opportunities
A competitive salary and benefits package
Length of Service Recognition including paid sabbatical

Account Manager

Key skills