Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges.
Ensure the quality of services and business relationships, and manage the member/client experience.
Implement and monitor the action plan to achieve target results.
Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values.
Lead, coach and motivate the team to develop skills, boost engagement and empower employees.
Implement and develop a competitive, profitable service offer that incorporates partnerships with other components in order to provide an exceptional member/client experience.
Ensure the efficiency and continuous improvement of processes, and boost profitability.
Promote the Desjardins brand and strengthen the organization’s roots in the community.
Uphold Desjardins’s cooperative values.
Requirements
Bachelor's degree in a related field
A minimum of nine years of relevant experience
Knowledge of French is required
Action oriented
Customer Focus
Decision quality
Develops talent
Differences
Drive results
Engagement
Nimble learning
Work processes
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment