Responsible for moderately complex activities supporting the creation, onboarding and maintenance of accounts
Providing quality service and effective operations support for internal business partners and external clients
Assisting in training for less experienced team members
Operating with a moderate level of independence

Minimum of 1 year experience evaluating highly detailed client provided documents for accuracy
Must have a demonstrated history of handling heavy caseloads and executing tasks within a 48-hour turnaround deadlines
Experience following standard operating procedures, finding errors and working with partners to resolve issues
Experience using multiple systems and applications to complete individual tasks accurately and efficiently
Experience interacting with partners via phone and email and showing strong written and verbal communication skills.

Account Management Ops Analyst

Key skills