Deliver a first-class People Operations service by continually improving processes, policies, systems and ways of working.
Lead a high performing People Ops team, coaching, developing and driving operational excellence across the employee lifecycle.
Own and optimise HR systems (including HRIS and Leapsome), ensuring strong data integrity, automation and manager adoption.
Oversee core People cycles including performance, development processes, compensation reviews and payroll execution.
Act as point of escalation for employee relations, supporting resolution and guiding managers through complex cases.
Champion digital transformation and process simplification to remove bureaucracy and improve the employee experience.
Requirements
Experience leading a high performing People Operations team in a scaling technology or SaaS environment.
Proven track record of building and improving People frameworks across onboarding, performance, reward, and offboarding.
Strong ER knowledge with ability to advise and deescalate complex cases confidently.
Proficiency with HR systems, data, reporting and process automation; experience with HRIS and performance tooling preferred.
Strong understanding of employment legislation, risk, compliance and People-related governance.
A “People as a Product” mindset — simplifying processes, removing friction, and designing for scalability.
Benefits
25 days’ holiday + bank holidays
Option to buy or sell 5 extra annual leave days per year
Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym)
Pension with 5% matched contribution
Regular team‑wide and company‑wide events
2 volunteering days per year to give back
Remote‑first working environment with offices in London and Nottingham