Leads the day-to-day management of multiple clinical administration team members providing direct coaching and development support to assigned staff.
Oversees resourcing, alignment, training, and on-going professional development for assigned division or office.
Ensures all Clinical Administration initiatives are implemented to ensure efficiency in proposed processes, consistency in execution and quality output
Analyzes performance metrics and provide feedback to team as appropriate to enhance individual and team performance
Develops and implements Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), as necessary.
Develops and implements training processes for clinical administration and clinical staff.
Implements project specific training activities for research staff, including mentoring of new team members including other Clinical Managers.
Performs any other duties and projects as assigned by PPD management

Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Significant clinical research experience (comparable to 5+ years) including remote and clinical monitoring and experience in all phases of study life cycle, including start up, interim and close out.
1+ year of leadership responsibility
Advanced knowledge of ICH GCP, applicable regulations and PPD/Client procedural documents
Advanced knowledge in all phases of clinical trials, specifically study start-up, study maintenance and study close-out
Advanced skills in managing, motivating and mentoring staff
Ability to analyze and manage clinical administration portion of Business Development bids and contracts for multiple studies within specific division(s)/office(s)
Strong knowledge of budgets, projects and metrics
Ability to handle multiple tasks simultaneously, to meet rigorous timelines and to work effectively in stressful situations
Excellent organization skills and strong attention to detail
Excellent communication and interpersonal skills
Ability to travel if required

Personal protective equipment required such as protective eyewear, garments and gloves in some instances.
Health insurance
Flexible work arrangements
Professional development opportunities

FSP Manager, Clinical Operations

Key skills