Role Overview
- Relentlessly monitor and manage customer health and the project's relevance to the client's business
- Have a deep understanding of the product and ecosystem and identify alternatives to improve project relevance and adoption
- Study the industry and the client's business specifics
- Propose approaches and alternatives to help the client achieve the best possible use of our products and services
- Act as the customer's voice with other internal teams, sharing pain points and seeking solutions in-house
- Co-manage internal teams, ensuring delivery and deadlines agreed with the client
Requirements
- Bachelor’s degree or higher
- Experience with Business Intelligence tools (Power BI, Tableau, or similar) and the ability to work with and manipulate data to generate metrics
- Understanding of business challenges — strategic mindset and results-oriented
- Adaptability and a willingness to learn are essential
- Experience with large enterprises (commercial area and/or internal project management), able to connect with diverse audiences and possess strong communication and collaboration skills
- Previous experience in consulting for Sales, commercial planning, market intelligence, RevOps, Sales Ops, Marketing, or commercial departments of large companies
Tech Stack
Benefits
- Meal or food allowance
- Wellhub/TotalPass
- Home office allowance
- Health insurance and dental plan (dental optional)
- Childcare assistance (up to the child's 6th birthday)
- Extended maternity, paternity, and adoptive leave (#allfamiliesmatter)
- Life insurance
- Birthday day off (one day off to take on your birthday or during your birthday month)
- Family Day (one day off for parents to take between May and August to enjoy as they wish)
- Mental Break (one consecutive week off in December to rest and recharge)
Benefits according to current policy