creating content that's rooted in what My Money Matters actually does and why it matters, across web, collateral, email and employer-facing channels
Customer understanding
spending time with users, employer partners to develop a genuine feel for how they think and what they need to hear
New product launches
working with product and sales to coordinate messaging and content for new product and feature releases, from first brief to final publish
Project and stakeholder management
keeping content workstreams on track across a fast-moving team, managing briefs, timelines, and dependencies with minimal friction
Sales enablement
Support the sales enablement function with employer pitch decks, one-pagers, and objection-handling materials that give our B2B team what they need to close and retain
Requirements
A people-person You've built strong working relationships with colleagues and customers which translates into content that actually resonates
An outstanding writer Your portfolio demonstrates exceptional writing across formats and audiences
Tech-savvy You've taken complex, technical products and made them simple
you can point to specific examples where your copy made something hard feel easy
High quality, high output You've consistently delivered high volumes of quality work to deadline
Great project management You're known for keeping projects on track without being chased
stakeholders trust you to manage your own workload and flag issues before they become problems
Work with B2B and B2C You've written compellingly for both business buyers and end consumers
you understand the difference and can evidence it
High agency You can show examples of work you initiated yourself
ideas you spotted, made the case for, and delivered without being asked