Provide general administration of Human Resources activities through timely request fulfillment within an HR service center environment.
Manage a queue of assigned workload and ensure timely processing.
Maintain Service Level Agreements (SLAs) when responding to employee inquiries via phone, email, and service delivery portal.
Administer HR-related processes through the HCM system, including but not limited to approval of terminations, name changes, and transactions that need to be corrected, canceled, or rescinded.
Requirements
Two-year Human Resources degree or related discipline; or the equivalent combination of training and related experience.
Three or more years of experience in Human Resources, or other applicable customer service role(s).
Excellent Microsoft Office (Excel, Word, Power Point, Outlook) skills.
Detail-oriented and good time management skills.
Prior experience working in an HR service center preferred.
Benefits
100% employer-paid HDHP health insurance premiums for employees