Senior Salesforce Administrator, QA Specialist

Role Overview

• Act as the primary owner of Salesforce, including configuration, customization, security, and ongoing optimization.
• Manage user roles, permissions, profiles, flows, validation rules, and declarative automation.
• Partner with Marketing, Sales, Customer Success, Deployment, Support and Finance to translate business needs into scalable Salesforce solutions.
• Own data hygiene, governance, and reporting accuracy across the platform.
• Leverage Salesforce AI tools (e.g., Einstein AI, Agentforce) to automate administrative workflows and improve operational efficiency.
• Lead QA efforts for all Salesforce changes, including new features, enhancements, integrations, and bug fixes.
• Design and execute test plans, regression testing, and UAT processes to ensure high‑quality releases.
• Identify risks early and proactively address issues before they reach production.
• Serve as the final quality gate before deployments, ensuring changes meet functional and performance standards.
• Identify opportunities to simplify workflows, reduce technical debt, and improve system usability.
• Document processes, test cases, and system changes to support long‑term scalability.
• Enable internal teams through clear documentation, training materials, and release notes.

Requirements

• 5+ years of hands-on Salesforce administration experience in a complex, fast‑growing environment.
• Strong experience owning QA processes for Salesforce or similar enterprise systems.
• Salesforce Administrator Certification.
• Salesforce Advanced Administrator Certification.
• Deep understanding of Salesforce declarative tools (Flows, validation rules, permissions, reports, dashboards).
• Experience with release management, sandbox strategies, and change control.
• Ability to think both strategically and tactically—balancing long‑term scalability with immediate business needs.
• Excellent communication skills and comfort working with technical and non‑technical stakeholders.

Benefits

• Fully paid health & dental (no waiting period) + $500 health spending account.
• Monthly reimbursement for fitness, wellness, or mental health programs.
• Meaningful equity for full-time, permanent employees.
• Advancement based on contribution, initiative, and the ability to raise the bar.
• Clear expectations, honest feedback, and no politics in the culture.