Diagnose and prioritize across the revenue funnel
Map friction points across lead routing, deal execution, retention, and expansion — and connect each to a business outcome
Build and maintain a prioritized backlog, balancing daily triage with longer-term project work
Build AI-first solutions
Design and ship agent
and automation-led tools using Claude and other AI tooling
Test automations end-to-end, debug technical issues, and iterate based on real usage
Identify where AI can replace manual workarounds and drive meaningful efficiency gains
Partner closely with GTM teams
Meet regularly with GTM teams to surface emerging needs as strategy evolves
Translate team-specific requests into scalable solutions — knowing when to standardize and when to stay flexible
Bring teams along through change rather than forcing conformity; consult, don't dictate
Drive toward revenue outcomes
Connect every project to a measurable goal — revenue growth or net dollar retention
Establish clean, comparable data across the sales org to support accurate reporting and pipeline visibility
Own the outcome of what you ship: diagnose what worked, what didn't, and why

Background in Revenue Operations, GTM Strategy, GTM tooling, or a related systems-oriented role
Hands-on experience building with AI tools — you've shipped automations, built connectors, or created workflow tools in production
Strong data literacy — you can read a dashboard and draw meaningful conclusions without being handed a brief
Able to manage a backlog and drive parallel workstreams without losing sight of the longer-term goal
Strong judgment — you think critically about what AI outputs, validate against real GTM context, and know what's worth building

Variable pay — based on objectives you hit. No arbitrary targets.
Hybrid flexibility — We're in NYC's Flatiron District and our team is in 3x a week!
Full health coverage — Comprehensive medical, dental, and vision insurance.
401(k) with matching — We invest in your future, not just your output.
Unlimited PTO — Take the time you need. We measure results, not hours.
Parental leave — Paid leave for all parents.
Annual offsite — The whole team, once a year, somewhere worth the trip.

Revenue Operations Specialist

Key skills