Perform enablement, validation, and technical testing of the APIs used by digital channels;
Understand business needs and translate them into integration solutions based on APIs;
Act as a bridge between the technical team, vendors, and business areas, ensuring technical and functional alignment;
Monitor new features of digital channels, assessing impacts on existing integrations and APIs;
Monitor the consumption of enabled APIs, analyzing performance and latency, call volume, errors, and behavior across the user journey;
Use monitoring and observability tools (Grafana, Kibana, Dynatrace or similar) to evaluate API availability, errors, and SLAs;
Analyze and investigate errors, logs, payloads, and API behavior to support incident resolution;
Create and maintain technical documentation: flows, consumption guides, mappings, contracts, and test evidence;
Participate in agile ceremonies and technical qualification forums, contributing an integration perspective;
Track fixes and API evolutions, ensuring retesting and validation of changes;
Ensure compliance with security policies, governance, versioning, and architecture standards;
Work with the Apigee platform (API Management) for policy analysis, monitoring, troubleshooting, and support for gateway configurations and best practices.
Requirements
Bachelor's degree;
Solid experience with integration and consumption of REST APIs;
Proficiency with JSON, HTTP, status codes, headers, and integration patterns;
Experience with testing tools such as Postman, Insomnia, Swagger/OpenAPI;
Hands-on experience in API testing (functional, integration, and regression);
Knowledge of software development (ability to read and interpret code: Java, Node.js, .NET or similar);
Experience with gateways / API Management and system integrations (Apigee is essential);
Experience with system integrations and integration architecture;
Strong understanding of API security (OAuth2, tokens, client/secret, certificates);
Experience with monitoring and observability tools (Grafana, Kibana, Dynatrace);
Experience working in an Agile environment (Scrum/Kanban);
Tech Stack
Grafana
Java
JavaScript
Node.js
.NET
Benefits
All our positions are open to professionals with disabilities; we promote gender and racial/ethnic equity.