Info-Tech Research GroupRemote
Senior Marketing Manager, Customer Advocacy – Awards Program
Canada
Full Time
1 hour ago
No Sponsorship
Key skills
SalesforceCRMCustomer SuccessSales
About this role
Role Overview
- Develop and execute a comprehensive customer advocacy strategy
- Build, manage, and scale customer awards program
- Partner closely with Sales to identify referral-ready customers
- Track and analyze key advocacy metrics
- Serve as a key liaison between marketing, sales, and customer success teams
Requirements
- BS/MS degree in marketing, communications, or related field
- 7-10 years of experience in B2B marketing, customer engagement, or advocacy roles
- Experience managing customer advocacy, reference programs, or customer awards programs
- Familiarity with CRM and marketing automation tools (Salesforce, HubSpot, Marketo, or similar)
- Bilingual proficiency in French, Spanish or German is preferred
Benefits
- Equal opportunity employer committed to diversity and inclusion
- Opportunities for professional development