Sales Development Representative

Role Overview

• Execute structured outbound prospecting across your target account list using phone, email, LinkedIn, and creative engagement channels.
• Research accounts and map buying groups to identify key decision-makers and personalise outreach effectively.
• Develop and run coordinated outbound plays in partnership with your Account Executive.
• Track activity, meeting generation, and pipeline contribution, optimizing your approach based on performance data.
• Navigate objections and confidently engage mid-level to senior stakeholders.
• Use our sales and AI-enabled tools (Outreach, Nooks, Gemini, Salesforce, 6sense) to prioritize accounts, personalize outreach, and maintain accurate CRM hygiene.

Requirements

• 1+ year experience in a Sales Development or similar quota-carrying role within SaaS, or strong transferable experience in a high-performance, target-driven environment
• Proven success in a KPI-driven environment with consistent delivery against activity, meeting, and pipeline targets
• Experience executing structured outbound prospecting and engaging mid-level to senior decision-makers
• Strong organizational skills with the ability to manage territory priorities and outbound strategy effectively
• Clear, confident communicator who can ask thoughtful questions, handle objections, and drive meaningful prospect conversations.

Benefits

• Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
• Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
• Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
• Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
• Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
• Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
• Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.