Administrative Assistant – Partnerships
São Paulo, São Paulo, Brazil
Full Time
5 hours ago
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Provide service and support to partners in all customer-related processes from the beginning of the customer journey through to the group’s closure (e.g., collection of initial quota documents, credit analysis, asset invoicing, quota transfers, and processes for auto, service, real estate, and heavy equipment).
- Provide daily telephone, email and WhatsApp support to partners.
- Provide partners with support for the company’s systems.
Requirements
- High school diploma.
- Passion for people and for customer service.
- Proficient user of Microsoft Office.
- Strong reasoning and communication skills, customer focus, innovation, creativity.
- Knowledge of consórcio systems — desirable.
- Organized and able to multitask.
- Experience and aptitude in customer service.
Benefits
- Medical, dental and psychological care
- Transportation allowance (commute)
- Meal or food allowance
- Partnerships with gym and wellness networks
- Life insurance
- Birthday day off
- Wellness programs
- Pregnancy support programs ("We’re Pregnant!")
- Recognition programs
- Private pension/retirement plan
- Education scholarship
- Student transportation allowance
- Marriage benefit
- Maternity leave — 6 months
- Paternity leave — 20 days
- Payroll-deductible loans
- Employee discount on consórcio purchases
- PPR (Results Participation Program / Profit-sharing)
- UCE (Embracon Corporate University)