Build and maintain relationships with resellers and integrators.
Collaborate with other departments to analyze market signals and influence company decisions on pricing, positioning, and go-to-market (GTM) strategies.
Use customer and market data to optimize GTM strategy, including resource allocation and geographic focus.
Lead and continuously improve the end-to-end sales process, including automation, material creation, and team development.
Coordinate the entire customer experience within Sales in close collaboration with Growth, Product, and Tech teams.
Lead the Customer Success team, identifying upsell opportunities and additional use cases beyond contract renewals.
Plan and allocate resources for upselling and renewal priorities based on data analysis.
Measure and optimize sales processes daily based on customer and team feedback.
Manage the entire sales pipeline, testing and implementing new sales tactics to drive growth.
Work closely with key stakeholders within customer organizations to deliver tailored enterprise solutions.
Maintain deep product knowledge to act as a trusted advisor for customers.
Represent the company at industry events to build a network of partners and potential customers.
Coach and mentor the team with hands-on support and weekly guidance.

8+ years of sales experience, including at least 3+ years in a leadership role (ideally in SaaS or technology).
Proven experience in enterprise sales, with a diverse customer base — from developers to government organizations.
Successful track record of developing and executing sales strategies and scaling sales operations.
Experience leading Customer Success or sales teams, with a focus on upselling, retention, and excellent customer experience.
Strong product knowledge and the ability to act as a competent product representative to customers.
Ability to collaborate cross-functionally to share valuable market insights.
Proactive, data-driven decision-making and continuous optimization of sales performance.

Influence how over 1,000 B2B customers work worldwide — every month.
Flexible hybrid work model — with regular team meetings to strengthen team spirit.
30 days of vacation — yes, you read that right!
Dogs welcome! — Our offices are pet-friendly.
Sabbatical options after 2 years with the company.
CHF 2,000 annual training budget, including additional time off for courses or trainings.
Internal knowledge sharing & external coaching to further develop your professional and soft skills.
Opportunity to participate in the Phantom Stock Option Plan (PSOP) (terms apply).

Head of Sales, German

Key skills