Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
Conduct design and code reviews for select automations to reinforce and verify best practices.
Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.

Degree in Computer Science or a relevant field
Experience with UiPath Automation Suite
Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)
Understanding of Business Process Management (BPM)
Proven track record in customer-facing technical account management or consulting roles
Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG and MCP
Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
Candidates must be authorized to work in the United States for this role

Technical Account Manager – FINS

Key skills