Provide executive leadership for all ticket sales, ticket operations and promotion functions across Georgetown Athletics
Develop and execute comprehensive sales strategies for season tickets, premium seating, group sales, single-game tickets, game promotions
Lead, mentor, and evaluate the Ticket Sales, Ticket Operations and Game Promotions department staff
Create, implement, and monitor revenue plans
Oversee customer service standards
Analyze data and reporting to inform strategic decisions
Manage technology platforms including CRM/Salesforce workflows, ticketing systems

B.A., or B.S required
MBA preferred
Minimum of six (6) years of senior-level sports sales and revenue leadership experience, preferably within collegiate or professional athletics.
Demonstrated history of exceeding revenue goals
Strong negotiation skills and contract experience
Strong CRM proficiency (Salesforce preferred)
Proficiency in Microsoft Office
Excellent verbal and written communication skills
Customer-first mindset

Senior Director, Commercial Business – Ticketing and Game Promotions

Key skills