Mid-Level Commercial Model Analyst – Financial Products

Role Overview

• Identify opportunities to improve processes and customer journeys, ensuring project management focused on Financial Products in stores.
• Maximize operational efficiency through the development and implementation of commercial strategies, performance monitoring, opportunity analysis and campaign creation, always closely aligned with the Commercial, Operations, Product and Customer Service teams.
• Create and manage communication channels (newsletters, groups, alerts).
• Share knowledge with the commercial team regarding best practices, model dissemination and campaigns.
• Prepare various materials for executive presentations.
• Work with the commercial team to develop materials, methodologies and strategies that will support sales and negotiation processes.
• Manage commercial tools and ensure their evolution together with the teams involved.
• Standardize the franchise model, customer service and routines.
• Ensure the channel action calendar is maintained.
• Plan, execute and monitor pilots (location, format, promotions, results).
• Validate operational models from a store commercial perspective.
• Manage rollout schedules and gate reviews.
• “Ready to scale” checklist.
• Product rollout roadmap.
• Manage commercial tools and ensure their evolution together with the teams involved.
• Define and review priorities with internal process and product areas, ensuring journeys are agile so as not to impact store sales and NPS.
• Translate business needs and identified opportunities into clear, well-defined, and understandable requirements for the Products and Development teams, ensuring understanding of the scope and objectives of each request.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Psychology or related fields.
• Solid experience building, reviewing and optimizing commercial models, preferably in the financial products segment.
• Experience in banking or financial institutions (retail banking, acquiring, fintechs, payment methods, credit, insurance, etc.).
• Experience defining commercial strategies, portfolio segmentation, targets, incentive policies and performance monitoring.
• Strong analytical ability to interpret commercial indicators (conversion, profitability, churn, LTV, CAC, sales force productivity, etc.).
• Experience with data analysis and building management reports for executive decision-making.
• Ability to interface with areas such as Product, CRM, Data, Pricing, Risk and Commercial/Sales.
• Capability to develop executive presentations and influence strategic stakeholders.

Benefits

• Medical insurance
• Dental insurance
• Meal or food allowance
• Telemedicine
• Gympass
• Sesc partnership
• Home office allowance
• Profit Sharing (PLR)
• Private pension plan
• Group life insurance
• Pharmacy partnership/discounts
• Educational partnerships
• Online learning platform
• Discounts at Riachuelo