Senior Community & Influencer Manager

Role Overview

• Own Tempo’s social media strategy
• Develop and execute Tempo’s organic social strategy across priority platforms (LinkedIn, X, YouTube, Reddit, and emerging channels)
• Build a community of engaged planning leaders on social channels and beyond
• Define channel plans, content themes, and engagement approaches aligned to Tempo’s brand and business priorities
• Create and publish high-quality social content that translates complex products into clear, compelling narratives
• Run employee advocacy program with Sprout Social to inspire engagement
• Manage social publishing cadence, performance reporting, and continuous optimization
• Own Tempo’s presence in key community spaces, including Atlassian Community and other relevant forums
• Foster authentic conversations, respond to questions, and strengthen Tempo’s reputation as a trusted ecosystem leader
• Monitor community sentiment and surface insights to Marketing, Product, and Customer Success teams
• Develop community engagement initiatives that encourage participation, discussion, and long-term loyalty
• Partner with internal teams to ensure community feedback loops back into product and go-to-market priorities
• Identify and engage creators, influencers, and respected voices across the Atlassian ecosystem and adjacent enterprise productivity spaces
• Develop partnerships that amplify Tempo’s content, campaigns, and thought leadership in authentic ways
• Coordinate sponsored collaborations where appropriate, ensuring brand alignment and measurable impact
• Maintain relationships with bloggers, practitioners, and ecosystem media to grow Tempo’s share of voice
• Collaborate with Demand and Product Marketing to amplify launches, announcements, and key campaigns through social and community channels
• Support executive social presence (managed via agency) through messaging guidance, content support, and amplification strategies
• Partner with Events and Field Marketing teams to extend Tempo’s visibility before, during, and after key industry moments
• Work closely with the Customer Advocacy team to amplify approved customer stories and proof points across social channels (without owning advocacy program execution)

Requirements

• 6+ years of experience in social media, community management, or digital marketing within B2B SaaS or enterprise technology
• Proven track record of building engaged audiences and growing organic social performance
• Strong writing and storytelling skills, with the ability to communicate clearly and confidently in Tempo’s voice
• Comfortable engaging directly with customers, practitioners, and influencers in public-facing channels
• Deep understanding of how social and community drive awareness, trust, and long-term brand growth
• Data-driven mindset with experience measuring channel performance and community health
• Strong project management skills and ability to thrive in a fast-moving, cross-functional environment
• Familiarity with Jira, the Atlassian ecosystem, or enterprise planning tools is a strong plus

Benefits

• Remote First work environment
• Unlimited vacation in most of our locations!!
• Great benefits including health, dental, vision and savings plan.
• Perks such as training reimbursement, WFH reimbursement, and more.
• Diverse and dynamic teams with challenging and exciting work.
• An opportunity to have a real impact on our business.
• A great range of social activities (both in person and virtual).
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program
• And so much more!