Truck Logistics Coordinator

Role Overview

• Serve as the primary daily interface between Fuels Business, Midstream Operations, Planning, and the Secondary Transport (ST) Service Provider
• Analyse and resolve operational issues, ensuring efficient information flow between business teams and hauliers
• Provide support in freight costs monitoring, load location deviations, and support follow‑up actions in partnership with the Truck Contract Manager
• Track and report key logistics targets (safety, stock levels, demand/sales, costs, delivery performance)
• Perform periodic haulier payment processes, including contracted and ancillary charges
• Provide support in execution on HSSE agenda and incident reporting
• Identify bottlenecks or recurring issues across hauliers or supply flow. Support improvements in grade-out reporting, trip recon processes, and communication flow
• Act as the initial issue point of contact for incident reporting (including out‑of‑hours events)
• Provide day‑to‑day support and troubleshooting for systems used in transport operations (SENT, SAFT-T, SAP logistics modules, and peripheral applications)
• Coordinate Business Continuity Plan processes related to logistics systems, ensuring readiness, compliance, and effective execution during disruptions
• Maintain and govern logistics master data in SAP and related systems, acting as a key liaison between trucking teams, local offices, FBT, and hauliers
• Handle system changes requests (e.g., SAFT‑T and SENT interface updates, regulatory amendments ) ensuring timely and compliant implementation
• Coordinate development and deployment of digital platforms and new functionalities, ensuring alignment with business needs and end‑user requirements

Requirements

• Ability to lead the daily interface between partners
• Understanding transport operations, product flows, and constraints.
• Ability to rapidly interpret product availability updates and translate them for schedulers
• Strong situational awareness and the ability to respond quickly to supply disruptions and ability to coordinate recovery actions between hauliers, supply teams, and assets
• Clear communication under pressure to ensure service continuity
• Ability to maintain constructive and outcome-focused discussions
• Comfortable analysing daily lifting data. Ability to identify patterns, bottlenecks, or supplier underperformance
• Solid understanding of logistics systems with the ability to solve incidents, integrations, and data issues
• Ability to diagnose root causes, run change requests, assess technical impacts, and ensure data accuracy across systems
• Understanding of regulatory requirements and business continuity planning, with the ability to maintain structured processes and documentation
• Effective at coordinating between trucking teams, local offices, IT, and hauliers, ensuring clear communication during system updates and incidents
• Capable of coordinating digital platform development, system enhancements, and deployments while prioritizing tasks in a dynamic operational environment.

Benefits

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
• Possibility to join our social communities and networks
• Learning opportunities and other development opportunities to craft your career path, including access to LinkedIn Learning, Coursera and GetAbstract
• Life and health insurance, medical care package, Employee Assistance Program with psychological and legal support
• Additional days off
• Equity matching program
• And many other benefits