Perform periodic haulier payment processes, including contracted and ancillary charges
Provide support in execution on HSSE agenda and incident reporting
Identify bottlenecks or recurring issues across hauliers or supply flow. Support improvements in grade-out reporting, trip recon processes, and communication flow
Act as the initial issue point of contact for incident reporting (including out‑of‑hours events)
Provide day‑to‑day support and troubleshooting for systems used in transport operations (SENT, SAFT-T, SAP logistics modules, and peripheral applications)
Coordinate Business Continuity Plan processes related to logistics systems, ensuring readiness, compliance, and effective execution during disruptions
Maintain and govern logistics master data in SAP and related systems, acting as a key liaison between trucking teams, local offices, FBT, and hauliers
Handle system changes requests (e.g., SAFT‑T and SENT interface updates, regulatory amendments ) ensuring timely and compliant implementation
Coordinate development and deployment of digital platforms and new functionalities, ensuring alignment with business needs and end‑user requirements
Requirements
Ability to lead the daily interface between partners
Understanding transport operations, product flows, and constraints.
Ability to rapidly interpret product availability updates and translate them for schedulers
Strong situational awareness and the ability to respond quickly to supply disruptions and ability to coordinate recovery actions between hauliers, supply teams, and assets
Clear communication under pressure to ensure service continuity
Ability to maintain constructive and outcome-focused discussions
Comfortable analysing daily lifting data. Ability to identify patterns, bottlenecks, or supplier underperformance
Solid understanding of logistics systems with the ability to solve incidents, integrations, and data issues
Ability to diagnose root causes, run change requests, assess technical impacts, and ensure data accuracy across systems
Understanding of regulatory requirements and business continuity planning, with the ability to maintain structured processes and documentation
Effective at coordinating between trucking teams, local offices, IT, and hauliers, ensuring clear communication during system updates and incidents
Capable of coordinating digital platform development, system enhancements, and deployments while prioritizing tasks in a dynamic operational environment.
Benefits
A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
Possibility to join our social communities and networks
Learning opportunities and other development opportunities to craft your career path, including access to LinkedIn Learning, Coursera and GetAbstract
Life and health insurance, medical care package, Employee Assistance Program with psychological and legal support