Be the day-to-day people partner for clinic leaders and medical stakeholders.
Spend time in clinics to understand the real workflow, not just what’s on paper.
Maintain a hands-on, in-clinic presence and travel as needed to support teams.
Build trust by showing up consistently, listening carefully, and following through.
Help leaders turn expectations into everyday practice: what good looks like, how it’s measured, and how people grow.
Keep performance, feedback, and development conversations clear, supported, and human.
Reduce friction in people processes so clinics can stay focused on great care.
Coach leaders through hiring, onboarding, feedback, and the conversations that are hard, but important.
Support first-time managers as they build confidence, capability, and steady leadership habits.
Offer practical guidance that helps leaders make good calls independently.
Bring steadiness to sensitive people situations, partnering with fairness, discretion, and care.
Translate People programs into clinic-ready practices that fit real workflows.
Call out where centralized approaches miss the mark, and help improve them.
Hold the line on consistency while honoring the nuance of frontline, clinical settings.
Use what you see in clinics to inform workforce planning, role design, and growth decisions.
Spot patterns early
strain, inconsistency, or risk
and help address them before they escalate.
Help define what great clinic scale looks like from a people perspective.

6–8 years of progressive HR Business Partner/People Partner experience, including direct support of leaders in an operations-heavy environment.
Experience partnering with frontline teams.
Steady, thoughtful approach to sensitive people situations and complex conversations, balancing fairness, judgment, and discretion.
Strength in coaching and influencing leaders (including first-time leaders) through sensitive and complex situations.
Clear, human communication (written and verbal); able to turn organization-wide standards and best practices into practical, everyday guidance for clinic leaders.
Openness to being close to the work: present in clinics and willing to travel as needed.

People Partner Lead

Key skills