Manage and grow relationships with GM franchised dealers by supporting Commercial Vehicle Lending (CVL) products.
Deliver strong dealer service, drive profitable contract growth, and position GM Financial’s value proposition to support incremental commercial vehicle sales.
Serve as a trusted advisor to dealers, ensuring alignment with credit risk standards, profitability goals, and overall business objectives.
Partner closely with internal teams and manufacturer stakeholders.
Demonstrate the value proposition of GM Financial to assist the dealer in selling incremental new and used commercial vehicles.
Effectively manage and market assigned dealer relationships to achieve quality, pricing and volume objectives.
Support, market, and be subject matter experts in all GM Financial CVL products.
Maintain effective communication with dealers, internal partners, and factory counterparts.
Participate in end-user joint contacts with dealership and/or factory representatives.
Develop business plans to align with corporate goals.
Achieve Field Commercial DRM key performance criteria.
Analyze dealer-specific data using reporting tools and take appropriate action.
Assist in any funding issues that arise and be responsible for collection of monies owed to GM Financial.

Advanced knowledge of Salesforce.com
Extensive knowledge of accounting, financial statement analysis, cash flow and dealer workout.
Knowledge of company policies and procedures.
Knowledge of credit underwriting.
Knowledge of dealership, fleet/commercial and indirect auto finance industry operations.
Knowledge of reporting and analytics.
Understanding of commercial lending with emphasis in captive automotive dealership financing.
Understanding of dealer operations.
Ability to interface with all levels of management.
Ability to make sound business decisions based on policies and procedures.
Able to meet deadlines.
Detailed oriented and capable of managing multiple opportunities simultaneously.
Excellent analytical skills.
Excellent customer service skills.
Excellent oral/written communication and interpersonal skills.
Excellent persuasive communication and presentation skills.
Must be self-motivated and able to work independently.
Project management skills.
Team player with strong leadership and motivational skills.
0-2 years commercial vehicle experience or prior credit underwriting experience Pref
2-3 years of successful sales experience Pref
High School Diploma
Associate Degree
Bachelor’s Degree in Business or related field, or equivalent work experience Required
Master’s Degree

Commercial Vehicle Account Manager

Key skills