Responsible for the internal item setup process and coordinating with sales team to ensure proper classification of each item “attribute” (tax classification, practice area, type, etc.).
Responsible for quarterly review of all internal item records and completing any necessary revisions.
Provide guidance to internal teams on resolving variances associated with items.
Review, process and fulfill market development fund (MDF) orders.
Daily review of new invoices uploaded to vendor/distributor portals and creation of item fulfillments based on those invoices.
Assist Sales Ops Specialists with weekly backlog review as needed.
Assist with reviewing and processing drop ship orders through the ERP Platform in a timely manner when backup coverage is needed.
Problem-solve discrepancies and provide recommended solutions.
Perform other duties as assigned.

High school diploma or equivalent (Bachelor’s Degree preferred).
Strong Microsoft Excel skills.
Excellent interpersonal communication skills required for interacting with employees, vendors and clients.
Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver.
Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Sales Operations Coordinator

Key skills