Key skills
CloudSaaSCommunicationNegotiationCustomer SuccessAccount ManagementSales
About this role
Role Overview
- Strategically manage and grow a portfolio of customer accounts
- Deeply understand customer business goals and success criteria
- Develop a comprehensive understanding of the competitive landscape
- Lead impactful business reviews and regular check-ins
- Cultivate and maintain strong, trust-based relationships
- Proactively identify and close upsell and cross-sell opportunities
- Drive and negotiate renewals and ensure smooth execution
- Collaborate closely with Customer Success and Professional Services teams
- Act as a customer advocate coordinating with Support and Product teams
- Maintain accurate and up-to-date account and opportunity records
Requirements
- Minimum of 5 years of direct sales or account management experience
- Demonstrated track record of consistently exceeding quota in SaaS sales
- Highly adept at navigating complex, multi-party sales cycles
- Extensive experience selling SaaS and enterprise cloud applications
- Superior communication, presentation, and negotiation skills
- Strong business acumen and strategic thinking abilities
- A customer-centric approach with a passion for client success
- Exceptional problem-solving skills and adaptability
Tech Stack
- Cloud
Benefits
- Bonuses
- Equity
- Benefits