Key skills
Performance OptimizationLeadershipCommunicationPresentation SkillsSales
About this role
Role Overview
- Develop deep knowledge of Home Warranty products and services
- Influence and hold client relationships including, but not limited to client Branch Managers and agents to promote Performance Optimization
- Distribute and monitor program collateral for associates and consumers
- Conduct Home Warranty program training in assigned territory at regional or branch level, including train-the-trainer sessions
- Distribute performance and compliance reports to ensure program goals are met
- Communicate program results and marketing plans to clients and Assurant leadership
- Track and summarize activities for ROI analysis and performance measurement
- Support execution of promotions and contests related to Home Warranty offerings
- Manage travel budget and control related expenses
- Conduct competitive analysis and prepare reports on the Home Warranty landscape
- Collaborate with key internal stakeholders to resolve service quality issues and ensure customer satisfaction
- Work independently with minimal supervision.
Requirements
- 5+ years of experience in the Home Warranty or Real Estate industry
- Strong communication and presentation skills
- Ability to engage and communicate effectively under pressure
- Must be receptive to feedback and direction
- Proficient in Microsoft Office programs
- Knowledge of sales and training techniques
- Ability to multitask and meet tight deadlines in a fast-paced environment
- Able to travel up to 75% regionally (within assigned territory)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off