Key skills
CommunicationTime Management
About this role
Role Overview
- manage and develop the Client Services team
- provide excellent service to top tier and paying clients
- oversee onboarding of new clients to premium client services
- maintain proactive client relationships
- identify trends, bottlenecks and opportunities in client operations
- manage the strategic approach to clients
Requirements
- strong background in client relationship management
- team development experience
- strong strategic thinking
- proactive problem-solver
- excellent communication skills
- passion for delivering exceptional customer service.
- ability to manage, motivate, and develop a new team
- excellent organisational, time management and prioritisation skills.
- ability to make decisions and delegate effectively.
- strategic and analytical thinker.
- excellent verbal and written communication skills.
- highly skilled at building and maintaining strong professional relationships.
Benefits
- Flexible working arrangements