About this role

Conduct daily live sessions on Zoom, Google Meet, or Microsoft Teams.
Deliver training modules clearly, breaking down complex concepts into actionable steps.
Keep trainees engaged with Q&A, roleplays, interactive discussions, and scenario simulations.
Intervene immediately when learners fail to grasp critical concepts.
Maintain a high-energy, supportive learning environment.
Encourage participation from all trainees, managing different learning styles.
Handle real-time questions, objections, and learning blockers without delay.
Facilitate hands-on exercises, system walkthroughs (CRM, bookkeeping, AI tools), and scenario-based activities.
Observe trainee performance and provide immediate, actionable coaching.
Conduct knowledge checks (quizzes, recaps, drills) to ensure retention.

Proven experience in training, teaching, or facilitation (BPO, VA, or corporate training).
Comfortable running live virtual classes without step-by-step direction.
Ability to intervene in real time when trainees struggle.
Strong communication, presentation, and classroom management skills.
High-energy, confident presence; patient, adaptable, and coaching-focused.
Basic familiarity with Zoom, Google Meet, Microsoft Teams, CRM systems, bookkeeping tools, and AI applications.

Virtual Assistant Trainer – Class Facilitator

Key skills