Sales Manager

Role Overview

• Actively seek out new business opportunities by identifying potential clients, attending industry events, and networking with key stakeholders.
• Develop and maintain relationships with corporate clients, event planners, and travel agencies.
• Possess in-depth knowledge of the venue's facilities, services, and capabilities to effectively present and promote them to clients.
• Stay updated on the latest industry trends, technologies, and best practices related to MICE events.
• Prepare comprehensive and customized proposals, including event details, budget estimates, and logistical arrangements, tailored to clients' specific requirements.
• Negotiate and finalize contracts, ensuring mutually beneficial terms and conditions.
• Coordinate with various internal departments, such as banquet, catering, audio visual, and event operations, to ensure seamless execution of MICE events.
• Communicate client requirements and event details effectively to ensure all aspects are properly arranged.
• Build strong relationships with clients, understanding their needs, preferences, and event objectives.
• Provide exceptional customer service throughout the planning and execution of events, addressing any concerns or issues promptly.
• Meet or exceed sales targets by actively pursuing leads, converting prospects into clients, and maximizing revenue opportunities.
• Identify upselling and cross-selling opportunities within the MICE segment.
• Conduct market research to identify potential target markets, industry trends, and competitor analysis.
• Gather and analyze data to develop strategies for enhancing the venue's MICE offerings and maintaining a competitive edge.
• Maintain accurate records of sales activities, client interactions, and event details.
• Generate regular reports on sales performance, revenue projections, and market insights to management.
• Represent the venue at trade shows, industry conferences, and networking events to enhance visibility, build relationships, and generate leads.

Requirements

• Bachelor’s degree in business or equivalent
• Minimum 8
• 10 years’ experience in sales and marketing experience with operation MICE background
• Strong Event design and concept development experience
• Excellent oral and written communication skills, including public speaking and presentations
• Excellent organization, facilitation, conflict-resolution and people management skills
• Knowledge of Cvent or Starcite event technology experience preferred
• Proficiency in Microsoft Word, Excel and PowerPoint
• Ability to travel about 25%, including weekends

Benefits

• Flexible Working
• Room to Grow
• Everyone has a voice
• Comprehensive healthcare
• Continued education support
• Diverse work locations
• Travel and hotel discounts
• Volunteer and sustainability opportunities
• Employee recognition program