Senior Segment Solutions Engineer – Pre-Sales

Role Overview

• Drive technical success in Geotab’s pursuit of large/strategic opportunities
• Showcase and adapt Geotab solutions for prospective customers by identifying and understanding their needs and requirements
• Position the best solutions and product features to customers, utilizing segment-based knowledge to solve business challenges
• Work closely with Business Development Managers, Business Segment Managers, and Account/Engagement Managers
• Play a fundamental role in driving Geotab’s segmentation strategies developing tools and educational content for internal teams and partners
• Identify gaps in the product towards the market per segment, providing alternatives and/or feedback to product and development teams
• Partner with Business Development as the technical prime to drive Geotab’s continued growth with large/enterprise fleets
• Run technical pre-sales activities ranging from discovery, technical demos, pilots, POC's to maximize the chances of a sale
• Assess and analyze prospect business challenges, identifying Geotab’s viability and defining Geotab solutions
• Develop segment knowledge contributing to playbooks and knowledge base
• Lead and oversee strategic projects, collaborating closely with partners, third-party integrators, and customers
• Mentor and support Solutions Engineers and other team members.

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• 5-8 years of experience in a relevant technical field, such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles.
• Business acumen and a desire to drive revenue growth through prospect and pre sales engagements is essential
• Strong technical knowledge and understanding of telematics, IoT, and related technologies.
• Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.
• Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.
• A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.
• Experience with sales or business development, with the ability to identify and pursue potential opportunities.
• Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.
• Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations.
• Experience with Agile Work Management, Ticketing and Customer Relationship Management tools like JIRA and Salesforce.
• Familiarity with data analysis tools and techniques, as well as data visualization tools like Superset or Power BI.
• Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
• Desire to stay relevant with emerging technology and the flexibility to adapt to growing market demands.
• Proven track record of successful customer engagements, project management, and team collaboration.
• Experience in mentoring, guiding and leading team members to better solutions.
• Proven ability to maintain and grow technical knowledge to the level of a subject matter expert, in-depth experience in the Geotab ecosystem is a bonus.
• Ability to lead and create training sessions for audiences with a variety of technical backgrounds.

Tech Stack

• IoT
• Java
• Python
• SQL

Benefits

• Flex working arrangements
• Home office reimbursement program
• Baby bonus & parental leave top up program
• Online learning and networking opportunities
• Electric vehicle purchase incentive program
• Competitive medical and dental benefits
• Retirement savings program