Key skills
LeadershipRisk ManagementStrategic PlanningCommunicationCollaboration
About this role
Role Overview
- Maintain 24/7 availability to monitor, assess, and respond to climatic, physical, and human threats
- Coordinate the TELUS crisis management team and lead response efforts during emergencies
- Liaise with Federal, Provincial, Municipal, and Partner agencies to coordinate real-time response during emergency events
- Maintain the corporate Emergency Operations Centre (EOC) and emergency communication channels
- Provide situational briefings and strategic guidance to senior leadership during activated events
- Lead special assignments and strategic initiatives focused on advancing TELUS' Business Continuity Management program maturity
- Champion Business Continuity (BC) awareness, training, and best practices across the organization
- Support teams in developing, updating, and exercising emergency preparedness and response playbooks
- Collaborate with cross-functional teams to implement risk mitigation strategies
Requirements
- Bachelor's degree in Risk Management, Emergency Management, Business Continuity, or a related field (or equivalent professional experience in emergency response, crisis management, or business continuity)
- Demonstrated experience in risk management, emergency planning, crisis response, and/or business continuity management
- Strong analytical skills with the ability to assess complex situations, make informed decisions quickly under pressure
- Ability to operate effectively in both high-pressure crisis situations and strategic planning environments
- Excellent communication and leadership abilities to coordinate response efforts
- Strong presentation and facilitation skills with experience providing situational briefings and leading strategic conversations with senior leaders
- Comfort with on-call rotation schedules (2 weeks on, 4 weeks off with 24/7 availability during on-call periods)
- Familiarity with modern workplace technologies and tools (Google Suite, virtual collaboration platforms, etc.)
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills