Maintain 24/7 availability to monitor, assess, and respond to climatic, physical, and human threats
Coordinate the TELUS crisis management team and lead response efforts during emergencies
Liaise with Federal, Provincial, Municipal, and Partner agencies to coordinate real-time response during emergency events
Maintain the corporate Emergency Operations Centre (EOC) and emergency communication channels
Provide situational briefings and strategic guidance to senior leadership during activated events
Lead special assignments and strategic initiatives focused on advancing TELUS' Business Continuity Management program maturity
Champion Business Continuity (BC) awareness, training, and best practices across the organization
Support teams in developing, updating, and exercising emergency preparedness and response playbooks
Collaborate with cross-functional teams to implement risk mitigation strategies
Requirements
Bachelor's degree in Risk Management, Emergency Management, Business Continuity, or a related field (or equivalent professional experience in emergency response, crisis management, or business continuity)
Demonstrated experience in risk management, emergency planning, crisis response, and/or business continuity management
Strong analytical skills with the ability to assess complex situations, make informed decisions quickly under pressure
Ability to operate effectively in both high-pressure crisis situations and strategic planning environments
Excellent communication and leadership abilities to coordinate response efforts
Strong presentation and facilitation skills with experience providing situational briefings and leading strategic conversations with senior leaders
Comfort with on-call rotation schedules (2 weeks on, 4 weeks off with 24/7 availability during on-call periods)
Familiarity with modern workplace technologies and tools (Google Suite, virtual collaboration platforms, etc.)
Benefits
Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills