Play a key role in the UK’s transition to Net Zero, supporting consumers and businesses to finance and lease electric vehicles through Lloyds Banking Group.
Help move us beyond traditional finance and leasing as we continue to build market leadership in UK Transport.
Be the main point of contact for a portfolio of independent group customers across the Leisure, Motor and Motorbike sectors.
Build trusted, long‑lasting partnerships, driving value through new and used vehicle sales, retention and the promotion of consumer lending products including PCP, HP and Contract Hire.
Own and develop customer relationships end to end, delivering regular Business Performance Reviews, analysing key performance indicators and customer trends, and translating insight into clear, robust action plans.
Take responsibility for customer complaints, ensuring they’re managed professionally and brought to a fair conclusion for all parties.
Shape growth by contributing to sales strategies, implementing digital and strategic initiatives, and working closely with the Groups Team, Distribution Channels and wider colleagues to deliver shared objectives.
Train and mentor dealer staff to build confidence in our products and services, lead on regulatory, conduct and business risk responsibilities, and ensure Treating Customers Fairly principles are applied consistently.

Minimum 3–5 years’ experience in a field‑based Account Manager, Relationship Manager or Commercial Sales role managing a defined customer portfolio.
Demonstrated experience operating in a regulated financial services or lending environment, with accountability for conduct, risk and customer outcomes.
Proven experience delivering commercial performance reviews, using KPIs, trend analysis and action planning to drive growth and retention.
Experience building and managing relationships with stakeholders at multiple levels, including senior decision‑makers within partner organisations.
Strong communication experience, including delivering formal presentations, training or performance updates to external partners or customers.

Key Account Manager – Transport

Key skills