Business Development Manager – Logistics

Role Overview

• Contribute to the formulation and execution of commercial strategies through market research and analysis of industry trends.
• Proactively identify and engage prospective customers within the North American market, developing tailored sales strategies to meet their needs.
• Present the company’s commercial offering and collaborate with the technical department to build a tailored solution that aligns with the needs and expectations of potential customers.
• Collaborate with internal teams to define commercial targets and support the overall business development process.
• Drive business growth by identifying opportunities for additional services, contract renewals, and new product offerings for existing accounts.
• Provide market insights and assist in the research and development of new products by sharing customer feedback and industry knowledge.
• Serve as the primary point of contact for major account customers in the manufacturing, services, and defense sectors.
• Manage the new customer account, partner, contracts after securing new business, ensure consistent and proactive customer relationship management.
• Oversee customer interactions, contracts, tenders, and business opportunities with efficiency and attention to detail.
• Resolve customer issues and escalate as necessary to maintain high levels of customer satisfaction.
• Ensure accurate and timely entry of customer data and activities in the CRM system.
• Represent Daher Logistics at industry events, trade shows, and internal cross-functional meetings to promote the company's logistics offerings.
• Work closely with internal teams, including marketing, operations, technical experts and transversal business development function to ensure a seamless experience for customers and prospects.
• Lead the commercial offer construction with the support of technical expert, financial and operation department.
• Participate in cross-functional projects and initiatives to align the logistics division’s objectives with broader company goals.

Requirements

• Bachelor's degree in Business, Engineering, or related field.
• 5+ years of experience in business development or sales, preferably in logistics, aerospace, or related industries.
• Proven track record of achieving sales targets and growing key accounts.
• Strong understanding of the North American market, particularly in the manufacturing, services, and defense sectors.
• Excellent communication, negotiation, and interpersonal skills.
• Proven background in Key Account Management, supported by a strategic and data‑driven business management mindset.
• Senior-level experience or a solid foundational background within the aerospace industry.
• Strong understanding of industry practices, particularly in supply chain management services.
• Experience with CRM tools and sales reporting systems.
• Ability to travel as needed.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life insurance
• Short
• and Long-Term Disability
• Paid Time Off
• Paid Holidays and more