Develop and maintain trusted relationships with assigned clients, partners, and customers.
Educate stakeholders on DLT’s core value services, offerings, and market differentiators.
Participate in client‑facing sales and marketing activities to promote partner technologies.
Conduct outreach to potential prospects and identify new opportunities through research and lead generation.
Manage a healthy pipeline, ensuring accurate forecasting and timely documentation of activity.
Create and maintain monthly sales reports, including Sales Plays, pipeline updates, and business impact summaries.
Track all opportunities in the CRM and ensure documentation—including quotes, agreements, and credit terms—is accurate and up to date.
Execute internal and joint business plans aligned with client and partner objectives.
Leverage the OCTO team (market executives and technologists) to drive solution adoption and customer success.
Support retention through proactive customer success activities, relationship nurturing, and value reinforcement.
Serve as a reliable resource for assigned accounts by managing escalations and resolving issues promptly.

Bachelor’s degree or equivalent work or military experience.
2–4 years of experience in: Sales
Customer service
Business operations
Team leadership
1–2 years experience with public-sector procurement processes (highly preferred).
Demonstrated success meeting or exceeding sales activity goals and performance metrics.
Strong written and verbal communication skills.
High attention to detail and exceptional organizational ability.
Proficiency with basic Microsoft Office tools (Word, PowerPoint, Excel).
Ability to manage multiple priorities and thrive in a fast‑paced environment.
A team‑oriented mindset with a commitment to customer success and collaboration.

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Account Manager

Key skills