Providing immediate escalation of any concerns such as changes in the customers payment trends
Assists in A/R related special projects including unapplied cash reconciliations, trends, discrepant reports, and accounts at risk
Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
Review Credit Applications from Clients applying for credit
Perform credit line evaluation, monitor payment patterns, and order review
Set up credit files and send applications to outside payment vetting service
Assist the collection team on collection issues such as providing contact info
Prepare digital refund requests
Work with management to provide accurate cash forecast models
Reconcile accounts on a timely basis by quickly and consistently following up on unidentified cash receipts and credits
Support OTC Projects like sending a Discrepant Report to Sales, updating Check Expected Report, and Reconciling Aged Transactions
Requirements
3+ years of relevant working experience in a similar role
General knowledge of accounting principles
Detail-orientation with a penchant for data accuracy
Knowledge of Microsoft Excel & Word
Analytical and problem-solving skills
Self-motivator and innovative
Excellent communication and presentation skills with ability to create and deliver findings, presentations, and reports to senior management
Exemplary relationship builder who is consultative in nature and able to quickly form partnerships with colleagues and customers
Ability to operate in a fast-paced environment and meet critical deadlines
Experience in the online entertainment industry preferred
Experience in Oracle preferred.
Tech Stack
Oracle
Benefits
Attractive compensation and comprehensive benefits packages.
Generous paid time off.
Opportunities for both on-site and virtual engagement events.
Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.