Personal Lines Account Manager – Insurance
Chicago, Illinois, United States of America
Full Time
2 weeks ago
$60,000 - $70,000 USD
No Visa Sponsorship
Key skills
Sales
About this role
Role Overview
- Serve as the primary point of contact for personal lines clients, handling all service requests including policy changes, billing inquiries, and claims assistance.
- Process endorsements, renewals, and other policy-related documentation with accuracy and efficiency.
- Proactively address and resolve client issues, ensuring a high level of customer satisfaction.
- Work closely with our sales team and carriers to provide seamless support and ensure client needs are met in a timely manner.
Requirements
- Must hold a current Property & Casualty license.
- A minimum of 3 years of experience as a Personal Lines CSR is required.
- Proficient in the AMS 360 Management System or Vertafore.
- Bonus, but not required, if candidate has Commercial Lines experience.
- Strong organizational skills.
- Excellent attention to detail.
- Customer-focused mindset.