Support Medline’s Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance
Responsible for managing a book of business for existing accounts
Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth
Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability
Resolve problems and ensure customers receive high-quality customer service
Maintain personal contact with key customers in assigned accounts
Work directly with other key sales personnel to launch new accounts and on any "save" opportunities to accounts under threat or loss
Maintain existing sales programs
Track customer sales performance against objectives and inform management of results
Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners

Bachelor’s degree in a business or clinical-related field
At least 4 years of account management or/and sales experience
Experience preparing business plans to align/support selling strategies
Experience developing and delivering technical presentations to various group sizes
Exposure to and use of Customer Relationship Management (CRM) software
Proficiency in CRM software and Microsoft Office Suite
Position requires travel up to __% of the time for business purposes (overnight, within state and out of state)

Strategic Account Manager – Physician Office

Key skills