Drive retention and growth by identifying customers’ pain points and developing end-to-end solutions
Maintain regular communication with customers to align forecasts with sales and supply chain management
Host Quarterly Business Review and status meetings on a regular cadence
Engage Account Executives and other resources to demonstrate capabilities and address customer needs
Regularly review and improve processes to accelerate technology deployment and utilization
Participate in business unit-specific major initiative campaigns

Completed Bachelor’s Degree or relevant work experience required
2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations
Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.)
2-4 years of experience in a Customer Success role preferred
Ability to travel to SHI, Partner, and Customer Events

Health, wellness, and financial benefits to offer peace of mind to you and your family
Continuous professional growth and leadership opportunities
World-class facilities and the technology you need to thrive – in our offices or yours

Account Manager – Enterprise

Key skills