Claims Coordinator

Role Overview

• Provide reporting of claims on behalf of brokerage clients
• Utilize claims management system to monitor and manage client claim activity
• Communicate with carrier adjusters and clients to facilitate successful handling and resolution of claims
• Act as claims liaison, including consultative discussions and research regarding coverages
• Prepare customer claim summaries
• Visit clients to review claims and assess claims needs
• Assist with research and follow-up on claim reserves and payment
• Track complicated claims for resolution and communicate findings to client
• Provide specialized claim service as needed
• Perform claim trending analysis with charts/graphs
• Give presentations and training sessions to large groups on claims related topics

Requirements

• Bachelor’s degree, or P&C broker’s license, or adjuster’s license preferred
• 1-2 Years of experience in claims and risk management
• Excellent knowledge of computers in a window-based environment required with an intermediate or expert level use of Microsoft Office including Word, Excel and PowerPoint
• Familiarity with claims management systems / Risk Management Information Systems (RMIS)
• Excellent oral and written communication skills.
• Strong analytical skills and the ability to pay attention to details, good time-management skills, and organizational skills are necessary
• Ability to work independently and in a team environment to manage priorities of work, maintaining required production levels and ability to comply with accepted practices and guidelines
• Meet expectations for attendance, punctuality, and ability to sit for extended periods of time

Benefits

• Lamb is committed to the principle of equal employment opportunity for all employees
• Providing employees with a work environment free of discrimination and harassment