Accurately input and update patient data across registration systems and PDF forms
Manage virtual waiting rooms, including sending video links and monitoring attendance
Coordinate patient flow in real-time across multiple platforms during consultations
Respond to patient inquiries via text and email; make occasional outbound calls if needed
Ensure completeness and accuracy of patient information to prevent processing delays
Provide general administrative support and assist with daily operations

Experience in data entry, admin support, or healthcare-related roles
Strong attention to detail, especially when handling sensitive patient data
Ability to work efficiently in a fast-paced, high-volume environment
Tech-savvy with proficiency in Google Workspace, PDF forms, and basic computer tasks
Clear and professional written communication skills (English)
Reliable, responsive, and highly organized during working hours
Ability to manage multiple systems and tasks simultaneously
HIPAA training and compliance required
Must be proficient in speaking and writing English very clearly
Must have relevant work experience
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Telehealth Patient Coordinator, Data Entry Specialist

Key skills