Business Development Specialist, Ortho & Digital

Role Overview

• Become the customer’s expert contact for SureSmile and scanner-related topics, develop strong customer relationships based on advisory expertise rather than transactional sales.
• Deliver professional product presentations and demonstrations of SureSmile Aligners and intraoral scanners.
• Provide Year of Year growth of product and achieve sales budget in assigned areas of responsibility
• Lead initial SureSmile implementation , ensuring dentists and their staff fully understand the utilization of the entire workflow and product.
• Keep up to date through continuous proactive self‑education on products, systems, and education in order to develop SureSmile customers through tailored training and support.
• Undertake ongoing strategic market analysis to ensure responsiveness to changes, market trends, and competitor activities.
• Understand customers’ needs and expectations and educate them on current and emerging market trends to support the development of their business.
• Assist dentists through innovative educational events, such as practice open days, learning forums, and similar activities to drive new case growth and support practice development.
• Develop and foster strong business relationships with doctors and Key Opinion Leaders (KOLs), working in close partnership with the Dentsply Sirona sales force and Marketing.
• Measure and monitor the success of training and support activities and adjust the approach where necessary.
• Develop, manage, and implement the annual budget to ensure achievement of the agreed product sales budget and broader business objectives.
• Support clinics throughout the after-sales journey, including onboarding, training, system usage, and ongoing expert guidance.
• Provide accurate, in‑depth answers on aligner protocols, digital workflows, and product functionality.
• Participate in events, trainings, webinars, and demonstrations.

Requirements

• You completed higher technical education (Bachelor’s degree or above)
• You gained experience in customer-facing roles (min. 3 years), ideally in dental, medical, or technical environments
• You possess strong presentation skills (virtual and in-person)
• You stand out with your ability and willingness to quickly acquire specialist knowledge of aligners and scanners
• You are fully committed that our customers are at the center of everything we do.
• You can build trusted relationships by providing clear, accurate, and clinically meaningful guidance to our customers
• You are fluent in Polish for communication with our customers, your English is on good level (B2) for internal trainings and communication with internal stakeholders
• Willingness to travel frequently (80%) within the assigned region
• You are creative person with highly proactive attitude, actively seeking for innovative sales activities

Benefits

• Competitive base salary starting at 130,000 PLN gross annually, with higher levels negotiable based on experience
• Performance-related bonus program
• Company laptop, mobile phone, and company car
• Private medical care and life insurance
• Additional paid leave and wellbeing-focused benefits
• Meal, sport & culture allowances
• A collaborative team and extensive training opportunities